Emotional Intelligence is the ability of individuals to identify and understand their emotions as well as that of others and to use that understanding to manage them in a positive way.
It consists of four main pillars:
- Self-Awareness
- Self-Management
- Social Awareness
- Relationship Management
Steps to help you be in control of your emotions:
Perceive
Understand
Manage
Use
Strategies for boosting your Emotional Quotient:
Self-Awareness
- Stop classifying emotions as good or bad.
- Observe the ripple effect.
- Step outside your comfort zone.
- Feel your emotions physically.
- Identify your triggers.
Self-Management
- Breathe deeply.
- Create an emotion vs. reason list.
- Smile and laugh often.
- Stay synchronized.
Social Awareness
- Greet people by name.
- Watch body language.
- Have a back pocket question.
- Step into their shoes.
Relationship Management
- Align intention with impact.
- Enhance your natural communication style.
- Complement the little things.
- Take feedback well.
Link to EQ test:
https://www.sdcity.edu/Portals/0/CMS_Editors/MESA/PDFs/EmotionalIntelligence.pdf
